Service
National High-Volume Staffing
If you need to staff whole shifts or sites in more than one city, stitching together local vendors gets messy. We hire for every location through one team and one process, and that team answers for the results.
High-volume hiring depends on doing the same thing the same way at every site. We use one screening process, one set of reports, and one standard at every location, whether the ramp is 30 people or 300.
What's included
- One national team: one group answers for every site, so you are not managing a dozen local vendors.
- Dedicated delivery team: recruiters, coordinators, and a program lead assigned to your account and no one else's.
- The same process everywhere: sourcing and screening are run the same way, to the same standard, at every location.
- Onboarding in volume: screening, orientation, and compliance set up to move large start classes through quickly.
- Reporting & SLAs: dashboards on fill rate, time-to-start, attrition, and quality, measured against agreed service levels.
- Surge and multi-site coverage: open new locations or add people at existing ones without rebuilding the process.
How it works
1. Plan
We turn your headcount targets, locations, timelines, and SLAs into a hiring plan.
2. Mobilize
Your team sets up sourcing and onboarding at each site at the same time.
3. Deliver
We work to weekly start targets, and you can track progress against your SLAs.
4. Sustain
We handle attrition, backfills, and reporting so the program stays staffed.
Why Pheenix for high-volume staffing
Call centers, logistics hubs, and customer-service ramps need a lot of people without the screening getting looser. With a stack of vendors, each one has its own standards and you cannot see the whole picture. With us you get one national team, one process, reporting you can check yourself, and one number to call when the plan changes.
Staff every site the same way
One team, one process, and reporting against agreed SLAs at every location.