Industry

Higher Education Staffing

A lot of campus work happens away from the classroom: processing aid, answering the phones, keeping the buildings running. We staff those administrative and operational roles.

Enrollment cycles, grant deadlines and semester starts do not move for a slow hiring process. We help schools add and drop staff around the academic calendar, using people who have worked on a campus before.

Roles we place

  • Admissions Counselor
  • Financial Aid Advisor
  • Registrar Staff
  • Academic Advisor
  • IT Support (Campus)
  • Facilities Coordinator
  • Development / Advancement Officer
  • Administrative Assistant
  • Student Services Coordinator

How we staff Higher Education

Higher ed hiring runs on its own calendar: admissions peaks, the financial aid rush, and the procurement timelines that come with public institutions. This is how we plan a search around the academic year.

1. Discover

We meet with your department to go over the role, who it reports to, and where it falls in the semester. It might be an enrollment surge, a grant-funded term, or a permanent position.

2. Source

We look first at people who have done campus work, such as former admissions, aid and registrar staff, before anyone who happened to answer a job post this week.

3. Screen

We run enhanced background checks for student-facing roles, verify education and employment, check references, and confirm the candidate knows the campus systems your team uses.

4. Deliver

You get a short list of screened candidates. We help with the offer and onboarding so the new hire is settled before the term gets busy.

Screening & compliance

Campus roles involve students, records and sensitive systems, so we screen carefully. Depending on the position, that can include:

  • Background checks, often enhanced for roles working directly with students
  • Education and employment verification
  • Professional reference checks
  • Credential verification where the role calls for it
  • Familiarity with campus systems such as Banner and Workday Student

Best-fit engagement models

Most campus hiring fits one of these. We will suggest one based on the role and the calendar:

Why Pheenix for Higher Education

On a campus, a bad hire affects the whole department. We learn how your institution works, whether it is a large public system or a small private college, and send people who will deal well with your students, faculty and donors.

Keep your campus fully staffed

Temporary help for an admissions surge or a permanent advisor. We plan the hire around your academic calendar.